FAQs

Q: What areas do you cover?

At Airport Transfers Torbay we can drive you from Torbay to anywhere in the UK!

We can take you from Brixham, Paignton, Torquay, Churston, Galmpton, Marldon, Torbay, Kingswear, Dartmouth, Newton Abbot, Totnes and surrounding the surrounding areas of South Devon.

We transfer you to any UK airport, cruise port, train station or anywhere else you need to go, for business or leisure.  Popular journeys are:

  • Paignton to Exeter Airport
  • Paignton to Bristol Airport
  • Paignton to Birmingham Airport
  • Paignton to Heathrow Airport
  • Paignton to Gatwick Airport
  • Brixham to Exeter Airport
  • Brixham to Bristol Airport
  • Brixham to Birmingham Airport
  • Brixham to Heathrow Airport
  • Brixham to Gatwick Airport
  • Torquay to Exeter Airport
  • Torquay to Bristol Airport
  • Torquay to Birmingham Airport
  • Torquay to Heathrow Airport
  • Torquay to Gatwick Airport

Wherever you need to go, from anywhere in South Devon, we get you there.  Book now or contact us to discuss your journey.

Q: Are your prices per car or per person?

At Airport Transfers Torbay the prices we quote are per vehicle.

We recommend the most suitable type of car for your journey, based on the number of passengers, amount of luggage and level of style you require.  We can transport from 1 to 16 passengers and have vehicles large enough to transport your part, luggage and additional ski or golf gear.

Talk to us today about your journey requirements, 01803 857050.

Q: How much luggage can I take?

When we take your booking we will ask you a few simple questions, including the number of passengers and amount of luggage you would like to take with you.  This way we can recommend the right vehicle for your journey, ensuring that there is plenty of room for you and your luggage.

We have vehicles that can transport 1 to 16 people, your luggage and extra ski or golf equipment if required, so we’re sure we have the best option for you.

Discuss your journey requirements with us now, 01803 857050.

Q: How do I know my booking has been accepted?

Whether you choose to use our online booking system, make your booking over the phone or by email, we will make sure your booking is added to our system and an email confirmation will be sent to you once booking is complete.  If you would prefer to receive your confirmation through your door, just let us know and we will pop it in the post for you.

Call us now to discuss your journey requirements, 01803 857050.

Q; What if I cannot locate my driver?

Your driver will arrive at your home to collect you at the time agreed in your booking confirmtion.

Upon your return journey your driver will check your flight times before they leave to ensure that they arrive at the airport with plenty of time to spare to ensure that they are there ready to collect you when you actually land.

If for any reason you cannot locate your driver you can call our office number, which is manned 24/7 and we will then be able to contact your driver by mobile phone to advise them of where you are waiting for them.  Our office number is 01803 857050.

If for any reason your flight is delayed or your return journey date/time changes, you can let us know easily via our facebook page which allows you to contact us over wi-fi instead of having to pay for a telephone call.

Like our facebook page here.

Q: What if I miss my flight?

If you miss your flight please don’t worry, call us immediately on 01803 857050 (24hrs) and we will do our best re-arrange your airport transfer.  Please be aware that failure to contact us before your flight leaves will incur additional charges.

Q: What if I wish to cancel and want a refund?

If your booking is cancelled with 15+ days notice, there will be zero charge to you.

If your booking is cancelled with 8-14 days notice, 50% of your booking total will be payable.

If your booking is cancelled with 0-7 days notice, 100% of your booking total will be payable.

Q: Will I be charged extra if my flight is delayed?

At Airport Transfers Torbay we will not charge you if your flight is delayed provided you have provided us with the correct flight number.  This means that we can check your flight’s arrival time online before we reach the airport.

We will monitor your flight to ensure that we arrive at the airport as soon as possible once you get there.

Our normal policy is to arrive at the airport 20 minutes after you land, to allow you time to collect your luggage and exit the airport.

Q: What does the price include?

At Airport Transfers Torbay our prices are totally transparent.  All prices are inclusive of qualified, insured and fully vetted drivers; VAT; fuel and anything else included in your booking such as FREE child seat storage.

If you have any additional requirements for your journey, such as multiple pick-ups, please contact us to discuss your needs and we will confirm your journey price for your unique requirements.

Contact us now on 01803 857050.

Q: How early do I need to book?

At Airport Transfers Torbay we advise you book your airport transfer as early as possible after booking your flights.  This way we can ensure that we reserve the best car for your journey before we get booked up!  However, last minute holiday deals always pop up so get in touch even if it is short notice.

Contact us now to make your booking on 01803 857050.